Comments on: Must-have features of a good live support system http://www.livechatbot.com/blog/must-have-features-of-a-good-live-support-system/ We talk about online support software Fri, 22 Jan 2010 18:14:27 +0000 hourly 1 http://wordpress.org/?v=3.0 By: How to Get live expert advice | Live Chat Support blog http://www.livechatbot.com/blog/must-have-features-of-a-good-live-support-system/comment-page-1/#comment-32 How to Get live expert advice | Live Chat Support blog Wed, 25 Mar 2009 20:30:05 +0000 http://www.livechatbot.com/blog/?p=13#comment-32 [...] chat session. Here, you can express your queries and have it addressed instantly. Operators or customer support interacts with clients to resolve, understand, and close the problem or query. Because each issue [...] [...] chat session. Here, you can express your queries and have it addressed instantly. Operators or customer support interacts with clients to resolve, understand, and close the problem or query. Because each issue [...]

]]> By: Employing artificial intelligence in providing live support | Live Chat Support blog http://www.livechatbot.com/blog/must-have-features-of-a-good-live-support-system/comment-page-1/#comment-10 Employing artificial intelligence in providing live support | Live Chat Support blog Thu, 12 Mar 2009 15:01:55 +0000 http://www.livechatbot.com/blog/?p=13#comment-10 [...] to waiting online agents for information about applications or products. The availability of a live support agent is crucial for a website’s sales or conversions, if it is an e-commerce site, and for positive [...] [...] to waiting online agents for information about applications or products. The availability of a live support agent is crucial for a website’s sales or conversions, if it is an e-commerce site, and for positive [...]

]]> By: How support center works for your online business | Live Chat Support blog http://www.livechatbot.com/blog/must-have-features-of-a-good-live-support-system/comment-page-1/#comment-8 How support center works for your online business | Live Chat Support blog Wed, 11 Mar 2009 16:24:51 +0000 http://www.livechatbot.com/blog/?p=13#comment-8 [...] customers are satisfied and that they remain your customers no matter what competitors may offer. Good live customer service pays in terms of customer loyalty, and attracts more potential [...] [...] customers are satisfied and that they remain your customers no matter what competitors may offer. Good live customer service pays in terms of customer loyalty, and attracts more potential [...]

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